It is NecessaryDevil’s policy and responsibility to provide excellent service to its customers. Customer feedback helps us measure whether our services are meeting public needs and expectations. It also helps us identify problems that need to be solved. High quality customer service depends on customer feedback. While praise is always welcome, constructive criticism is truly helpful in the long run.
The policy strives to treat every interaction with the public as an opportunity to produce a satisfied customer, or at least one who feels that he or she was listened to and taken seriously, even if it was not possible to meet his or her request.
Customer feedback comes to the NecessaryDevil in many ways. The requests for service and questions come to NecessaryDevil through a customer visit, call, email, post-event survey, messaging on our social media sites etc. We try to address all the queries within 48 working hours of their logging with us.
Our customer support e mail id being: firstname.lastname@example.org
Our customers can also reach on WhatsApp at: 8378973398